LDPS6762S by LG - Smart Top Control Dishwasher with QuadWash® Pro, TrueSteam® and Dynamic Dry® | Kieffer's Appliance
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4.1 | 145 Reviews

Smart Top Control Dishwasher with QuadWash® Pro, TrueSteam® and Dynamic Dry®

LG LDPS6762S

Available in 2 Color(s)

Features

  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ delivers faster, more complete drying that won't melt your plastics
  • Remote Start
  • The height-adjustable 3rd rack provides space to fit everything from long flatware to small cups

Quick Specs

  • Type: Dishwasher
  • Style: Built In
  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"
  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 44.0 dB
  • WiFi Connected: Yes

See More

 
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Clean your toughest jobs like a pro

QuadWash® Pro and TrueSteam® tackle caked-on food for enhanced cleaning performance and sanitization. Plus, get drier dishes with fewer water spots thanks to Dynamic Dry™ enhanced with TrueSteam®.

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Resists smudges for an effortless shine

LG's PrintProof® Finish resists fingerprints and smudges to keep your kitchen looking its best. Available in black and classic stainless steel, now you can have all of the things you love about stainless steel appliances-the premium look, the professional-grade durability-without the need for special cleaners or constant attention. Plus, it easily wipes clean with a soft, dry cloth.

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Start your Dishwasher from Anywhere

Conveniently start your dishwasher remotely with the ThinQ® app, so no matter where you are, your dishes will be ready when you need them.

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More Flexibility Means No Dish Gets Left Behind

EasyRack® Plus lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

Image Feature

Manage your smart appliances with ThinQ®

Download LG's ThinQ® App to auto reorder supplies, start programs remotely, and get proactive smart alerts with ThinQ Care. Compatible with Alexa and Google Assistant. Available on iOS and Android.

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Make Room for Last-Minute Items

Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

Clean your toughest jobs like a pro QuadWash® Pro and TrueSteam® tackle caked-on food for enhanced cleaning performance and sanitization. Plus, get drier dishes with fewer water spots thanks to Dynamic Dry™ enhanced with TrueSteam®.

Resists smudges for an effortless shine LG's PrintProof® Finish resists fingerprints and smudges to keep your kitchen looking its best. Available in black and classic stainless steel, now you can have all of the things you love about stainless steel appliances-the premium look, the professional-grade durability-without the need for special cleaners or constant attention. Plus, it easily wipes clean with a soft, dry cloth.

Start your Dishwasher from Anywhere Conveniently start your dishwasher remotely with the ThinQ® app, so no matter where you are, your dishes will be ready when you need them.

More Flexibility Means No Dish Gets Left Behind EasyRack® Plus lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

Manage your smart appliances with ThinQ® Download LG's ThinQ® App to auto reorder supplies, start programs remotely, and get proactive smart alerts with ThinQ Care. Compatible with Alexa and Google Assistant. Available on iOS and Android.

Make Room for Last-Minute Items Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

Features

  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ delivers faster, more complete drying that won't melt your plastics
  • Remote Start
  • The height-adjustable 3rd rack provides space to fit everything from long flatware to small cups
  • Save time by fitting more dishes and running fewer loads with EasyRack™ Plus
  • ThinQ Care™ sends proactive usage, maintenance, and diagnostic alerts to your smartphone
CAPACITY
Lower Rack Dish Height Limit 12.5"
Total Place Settings 15
Upper Rack Dish Height Limit 9"
CERTIFICATIONS
NSF Yes
DIMENSIONS/CLEARANCES/WEIGHT
Carton Dimensions (in) (W x H x D) 28" x 34 7/10" x 29 3/5"
Depth with Door Closed with Handle (in) 24.6"
Depth with Door Open (in) 49.25"
Product Dimensions (in) (W x H x D) 23 3/4" x 33 3/5" x 24 3/5"
Product Weight (lbs) 87.3 lbs
Shipping Weight with Carton (lbs) 99.43 lbs
FEATURES
Hidden Count Down Timer Yes
Heated Dry Option No
QuadWash® Pro Yes
3-Stage Filtration System Yes
ADA Compliant No
Detergent and Rinse-Aid Dispenser Yes
Drying System Dynamic Dry™
End of Cycle Indicator Beeper + END Indication on Display
Hidden Water Heater Yes
Hybrid Condensing Drying System Yes
Inverter Direct Drive Motor Yes
LoDecibel™ Quiet Operation 44 dBA
Multi-Level (5) Water Direction Yes (Top Nozzle (Down), Upper Nozzle (Up/Down), Lower Nozzle (Up/Down)
Number of Options 8 (Dual Zone, Half Load, Energy Saver, High Temp, Extra Dry, Delay Start, Control Lock, Night Dry)
Number of Spray Arms 3 (Top, Upper, Lower)
Number of Wash Cycles 9 (Auto, Heavy, Delicate, Normal, Turbo, Download Cycle, Machine Clean, Rinse, Express)
Leak Detection Yes
Rinse-Aid Indicator Yes
Safety Float Switch (Leaks) Yes
SenseClean™ Wash System Yes
Soil (Turbidity) Sensor Yes
Time Remaining Indicator Yes
TrueSteam® Yes
Variable Spray Intensities Yes
Vario Wash Yes
Dynamic Heat Dry™ No
1-Hour Wash & Dry No
LIMITED WARRANTY
Control Board and Rack Parts 2 Years
Direct Drive Motor 10 Years
Labor 1 Year
Parts 1 Year
Stainless Steel Door Liner or Tub 2 Years
UPC 48231342667
POWER RATINGS
CEE Tier 1
ENERGY STAR® Qualified Yes
Energy Use (kWh/Year) 238
Water Factor (WF) 2.9
RACKS AND BASKETS
3rd Rack (Fixed) No
BPA-Free Nylon Coated Racks and Tines Yes
Cup Rack Yes
Cutlery Baskets Yes
EasyRack™ Plus System Yes
Fold Down Tines Yes (Half Fold on Upper & Lower)
Glide Rail Yes
Height Adjustable Middle Rack Yes
Height Adjustable Upper Rack Yes
Height-Adjustable 3rd Rack Yes
Rack Handle Yes
Stemware Holder Yes
Wheel Bearing Yes
STYLE AND DESIGN
All Available Colors PrintProof™ Stainless Steel
Control Panel Location Top Control
Electronic Controls Hidden SmoothTouch™ Controls with LED Display
Fingerprint Resistant Yes
Handle Pocket Handle
LED Tub Light No
PrintProof™ Finish Yes
Tub Light No
Tub Material NeveRust™ Stainless Steel
SUMMARY
Series LG
DISHWASHER THINQ® SMART FEATURES
Monitor Cycle Time Yes
NFC Tag On No
Remote Control No
Remote Monitoring Yes
SmartDiagnosis™ Yes
SmartThinQ® No
ThinQ® Smart Technology Yes
wi-fi Enabled Yes
ThinQ UP™ Yes

Quick Specs


  • Appearance

  • Type: Dishwasher
  • Style: Built In

  • Dimensions

  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"

  • Features

  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 44.0 dB
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 7/11/2024 to 10/30/2024 Must be postmarked by: 1/30/2025

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/30/2025.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

75% of reviewers recommend this product.

5 Stars

Best Decision to buy this dishwasher

Sally C 7/1/2024

Everyday Im thrilled with this purchase. This is by far the best most efficient dishwasher I have ever used. It replaced my Bosch which was 10 years old and was always in need of repair. Dishes come out sparkling clean. There is a turbo cycle that cleans and dries in 60 minutes which is amazing The top rack for silverware is so convenient and the other racks are adjustable and accommodate large loads with ease The installation through Best Buy was quick and efficient. I would highly recommend this over other brands/ models
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Fantabulous Dishwasher

RWaz 6/30/2024

Great features easy to use with a multitude of terrific robust options.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
1 Stars

Doesnt actually wash dishes

Mandy35 6/27/2024

The dishwasher doesnt actually wash dishes. After almost every load I have to rewash 5-15 items. Its so frustrating Whats the point of a dishwasher if it doesnt wash dishes. It smells often too even though I clean the filter weekly the whole dishwasher twice a month. Its probably the water regulations. Anyone do the water usage on all the dishes you have to rewash after running this dishwasher?
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great value

Finnbot 6/21/2024

I got this item on clearance because the store was instructed to get rid of it asap to make room for the latest model. Boy am I glad I did This product is great and I got an even better price on it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Quiet Time

Pat2338 6/17/2024

This is such a great dishwasher Very sleek appearance nice features but my favorite is how quite the machine is when running. My husband always complained about how noisy our old dishwasher was so I always had to set the timer for later in the evening. He has commented a number of times that the dishes are done already
Originally posted on lg.com

Yes, I recommend this product

Features

 

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Value

 
5 Stars

Great

Heat0930 6/15/2024

Its working so efficiently and its quiet Love the top rack also
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Its just ok.

It is just ok 5/29/2024

In general I am satisfied with this dishwasher. It does good job with dishes and relatively easy in use. However I give 3 starts is for build quality. Detergent dispenser broke after 1 year of very light use. This is unacceptable for a product for such a brand as LG and price point. I was lucky that I was under warranty from a retailer so it was fixed very quickly.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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5 Stars

Great machine

Ninoy 5/26/2024

Bought this LG washing machine one year ago using it at least 2 times a week. Its still working great and we are happy to have pick this machine .
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Underwhelmed

Avoidthisdishwasher 5/17/2024

Horrible fit/finish of racks. Soaking wet dishes even on extra dry setting including glass/metal/plastic.
Originally posted on lg.com

No, I do not recommend this product

Features

 

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Value

 
5 Stars

Like the turbo wash.

Songul 5/7/2024

My Lg is good but unfortunately I used it only 2 months because somehow the cord got cut during installation I believe otherwise how would it get cut. Still waiting for lg to repair. Its been a week so far no word yet..
Originally posted on lg.com

Yes, I recommend this product

5 Stars

OldRover 5/5/2024

This dishwasher is so quiet the installers werent sure it was working. It was though.
Originally posted on lg.com

Yes, I recommend this product

Features

 

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1 Stars

Avoid LG dishwashers

Avoidthisdishwasher 4/30/2024

Extremely unhappy with this purchase. Top rack is extremely loose rails have way too much play in them. The dishes and every surface in the dishwasher come out soaking wet even with the extra dry mode selected 3 hour cycle. I regret this purchase.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Nice Looking dishwasher

Jwt1973 4/24/2024

So far so good.. Love the look but would like a stainless toe kick to match machine. Should be an option when purchasing product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Must pre-rinse everything Dont buy this one

54Scott 4/18/2024

This dishwasher doesnt wash dishes We have to rinse off everything if we want it clean. The top drawer feature captures crud up there and only really flat items fit. Instead of putting all your silverware in the huge basket you must slide each one into a slot and our butter knives dont fit. Since we rarely use the entire basket all the space it takes up is wasted. On the middle rack where the coffee cups go the rack does not allow them to tilt to drain off so water is always left on the bottoms. We have ended up with multiple black spots on spoons and bowls they werent like that when we loaded the machine so we must check each to make sure the LG spots as I know they are likely to be called in the future are not present.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

steam. extra dry turboo wash .. auto cycle

jdl43 4/9/2024

Unbelievable love the steam setting Very quite. Easy install. Perfect in every way the best LG ever.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Handle free opening

Lexie70 4/9/2024

I have had my LG dishwasher for four weeks and Im very pleased. I havent had any issues or quirks with it. The drawers work beautifully and the bonus tray on top is a really nice feature for plastic lids that you dont want to start to break down from the heat.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

So far almost so good.

Celtic67 4/5/2024

Im going with a tentative 5 stars on this dishwasher. Installed two weeks ago. It looks good runs quietly and cleans great. Yesterday I got an LE error which the manual tells me is a motor fault issue. I restarted the wash and everything was ok. Its a little concerning given the cost of the new unit but I will keep an eye on this.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Kitchen Remodel Selection

Kitchen Update 4/2/2024

Bought this dishwasher as a replacement during a kitchen remodel. While this model lists a great set of features and options it does not clean as well as expected. Using the Delay Start are more difficult use than expected.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Warranty Service Horrible

JeffC45040 3/29/2024

Times on upper rack broke less than one month after purchase. Warranty rep agreed in Jan to replace upper rack. Original delivery 7-10 days. No part .. called again . Backordered .. will be there by end of Feb .. no part. Called again .. will be there by end March .. no part. How are they making new dishwashers if there are no upper racks available?
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Perfect

RjBomr 3/14/2024

I love every aspect of it. Its a most amazing product that I highly recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

RL80 3/13/2024

Overall nice dishwasher. We did have an issue with the first one that we got. It was remedied quite quickly buy the company and repairman. Moving forward it does a nice job. I really like the LG app to monitor when to run the cleaning cycle and when there is finishing liquid needed. Takes the guess work out.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Horrible dishwasher

Abel Chavez 2/22/2024

This dishwasher has Mk kot worked propelery since weve purchased it. I have attempted to reach support services but I have not recieved a response.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love this dishwasher

Jans221 2/17/2024

This model has everything I wanted third rack adjustable racks steam option quad wash ThinQ etc. I love how quiet this model is through the entire cycle since it is adjacent to my family room.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great exceeded expectations

RhcMlc 2/11/2024

We built a new home and it is equipped with a full suite of LG appliances. Double oven microwave dishwasher and over under washer and dryer. The appliances work right out of the box with no issues. The thin q wifi app helps to keep my wife and I informed. I would recommend the appliances to everyone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Look Good

TKWX 2/9/2024

I just brought this 3 days from costco.I want to know how to make sure the inside is dried and it does not dry the dishes especially the top rack is so wet even though I use extra dry already
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

t90210 2/8/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Nashvillausa 2/3/2024

I am very impressed with the quality os service I received from LG and Sergio Palacios
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Could be better

Tiffany Deanna 2/1/2024

Definitely need a rinse aid with this one or the dishes will come out dirtier than when you put them in. Also does not dry dishes as advertised
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Actually cleans the dishes

RL80 1/31/2024

I love the adjustable shelf. The ability to choose smaller portions for washing is nice for partial loads too. The dishes come out super clean and I am very happy with the product. We have had it about 2 months now and use almost daily.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent Dishwasher

Danang 1/30/2024

Ive had this dishwasher a little over a month but have been amazed with the results. The way you can customize the dishwasher to the load youre washing is incredible. All 3 racks can be modified to best suit the dishes you need to be cleaned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

GREAT DISHWASHER

LeoLLJr 1/29/2024

This is my second LG dishwasher. My first one gave up the ghost after 12 years of faithful service This new and improved LG dishwasher Black stainless with thinQ is super quiet and cleans exceptionally well. The steam feature to be truthful I thought was a gimmic is an awesome touch. The night dry feature is great. All in All quality product. Heres hoping itll last as long as my first one.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Looks good has quirks fell apart first day.

Bgraff 1/23/2024

Looks very good install was pretty straight forward. The extra sleeve they have around the drain line makes it much larger than it needs to be and probably wont fit through your existing hole. The top mounts are in a standard location so if you have quartz/granite countertops and have brackets glued to the underside to mount to they wont line up with your old one. Didnt even get to run the unit and the first time I slid out the middle drawer all the bearings fell out of the slide. I literally bought it because the middle rack rolled so nice. Guess well see how it gets handled as Im not removing this just for a new slide. Will update after that if it goes well
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Nope

LillyL 1/17/2024

Wish I could have tried first. Does not dry or clean as expected. Still need to pre rinse.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Boo1234 1/13/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

5 Star Service

Edward L Ewald Jr 1/8/2024

Excellent service. On time very knowledgeable and easy to commuincate with us.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Very happy

Vern5520 1/6/2024

So far we are enjoying our new purchase. Very happy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Bad customer service

David West 1/4/2024

I love my dishwasher but hate the service I have revived it has been one big fiasco after another the place I bought it forgot to write down that I wanted an install. Ive been calling them for a while now and nothing ever seems to happen so I ended up calling LG I was not very happy with that cause I was hung up on twice without any kind of explanation. I have been waiting since before Christmas to get this problem fixed. I have only washed one load of dishes. I had to get my niece to come over to wash my dishes for me nothing ever seems like it is getting done but apparently I have a tech coming out next Tuesday this coming Tuesday to look at it the refrigerator I bought do the same thing I will think twice before buying an LG in the next time. Sorry for all my negativity.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

HORRIBLE CUSTOMER SERVICE

GTHN 1/3/2024

The top washer impeller was assembled incorrectly and blocked the cutlery rack from opening. I called LG three times and got three different answers: 1. send us a video after sending the video they disconnected the call. 2. Pour a gallon of water into the bottom of the dishwasher and see if the water level is level. Then go online and find out how to level the dishwasher. 3. Ok. Well send you a new cutlery trey.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Works great

MKinNC 1/3/2024

Overall I am happy with the performance and noise level of the dishwasher. I installed it myself easily but there was an issue with the middle rack being broken. The track spilled all the ball bearings the first time I slid the rack. LG sent me a new one but the middle rack just doesnt seem to stay level. The track clips in and doesnt have fasteners so it tends to pivot so you need to tilt slightly to close depending on load.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Nice dishwasher

Terri09 12/31/2023

Love the dishwasher but the delivery got rescheduled 3 times which made us not having it til after Christmas. We ordered it the Wednesday before thanksgiving. Promised a gift card and now no one will answer
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Competitive and Functionality great

Facilitator4u 12/29/2023

I bought this and compared pricing with other and functionality. Pricing at Home Depot Lowes and Best Buy ended up being a better deal at Best Buy with an additional bonus gift card. I was able to get a sound bar. Im really pleased with the results. Cleans well super quiet. We love the thin IQ app. Let me know when dishes are ready to be taken out.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great value

DavidC55 12/29/2023

It is really quiet has a lot of features and dries very well. Family guest commented on the extra cleaning tray and how bright the lights are.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great features.

Mark 920 12/24/2023

We did our research before purchasing our LG dishwasher and are very pleased with our purchase. Its very quiet and does a great job. We highly recommend this product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Cleans well.

James the First 12/23/2023

It cleans very well and has an easy to use control panel. The screws to hold in the unit to side cabinets should be twice as long to better hold the unit it. Other than that there are no issues.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

What a wash.

Jimmy Crack Corn 12/18/2023

The dishwasher so far is great. I love the look and the quality of wash.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Stunning exterior

Jzzz 12/17/2023

The exteriors stunning. The dishes are the cleanest ever. Like all the different cycles to choose from. Excellent design.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Impressed

Smitty2630 12/16/2023

We purchased our dishwasher about a month ago and very happy with it. It is so quiet compared to our previous one and so many features
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Frustrating scripted customer service

texasladiebug 12/14/2023

I feel like my customer service experience was very scripted. I have a very new LG dishwasher that is supposed to be top notch its not even washing well or drying at less than 6 months old. I was simply told to leave my dishes dirtier and run the hot water in the kitchen sink before hand. The cycle is almost 4 hours long with all the options we have to choose to get our dishes even remotely clean I told the representative and they just kept reading the same options. Very frustrating. Seriously just wanting to return at this point if customer service wont even offer repair.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great

ALG123 12/12/2023

I bought this a month ago. It is very quiet and cleans efficiently.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

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3 Stars

Crappy Customer Service

JeanetteH 12/9/2023

I bought this dishwasher a few weeks ago and it cleans ok on some items but other items still have food on them. The racks drop when I dont want them to and its hard to stack bowls on the top rack. The worst part is customer service I inadvertently set myself under Canada when Im in the US. Just try to get a single person to help you I actually had a rep say I cant help you then disconnected me from the chat. This means I cannot use the run features from my phone or anything else. I have been treated rudely and left hanging on how to fix this. I even sent an email to the company for someone to actually call me only to receive an email response saying they couldnt help because they are in China. Never thought that I would spend that kind of money for such horrible service. Would buy from this company again
Originally posted on lg.com

No, I do not recommend this product

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